User Agreement & Terms

1. Overview of gamesglade.it.com By using gamesglade.it.com, you accept these Terms & Conditions. They outline your rights and responsibilities when accessing and using our services. Please read them thoroughly.
2. Account Creation
   1. Registration: You must provide truthful and current personal details to register. Each individual is permitted only one account to maintain security and fairness.
   2. Age Requirement: Users must be at least 18 years old or have parental permission to register and use an account.
   3. Account Security: You are responsible for safeguarding your login credentials. Any activity conducted through your account is your sole responsibility.
3. Order Terms
   1. Displayed Prices: All game prices include applicable taxes and are shown in GBP for UK customers.
   2. Payment Methods: We accept major credit/debit cards, PayPal, and other local payment solutions at checkout.
   3. Digital Key Delivery: Once payment is confirmed, your game key or download link is delivered instantly. Delivery speed may be affected by server load.
   4. Pre-order Conditions: Pre-orders are charged in full at purchase. Keys are released and made available on the official launch date.
4. Refund Guidelines
   1. Unused Keys: You may request a refund for any unused digital key within 14 days of purchase, subject to our refund criteria.
   2. Activated Products: Refunds on redeemed keys are subject to each publisher’s individual refund policy.
   3. Technical Failures: If a key is confirmed unusable due to compatibility issues, our support team may approve a refund upon verification.
5. Intellectual Property & Licensing gamesglade.it.com is an authorised reseller of digital game keys. All games are governed by the publishers’ End-User License Agreements (EULAs). All intellectual property rights remain with the original creators.
6. Service Availability While we aim to provide a continuous service, gamesglade.it.com cannot guarantee uninterrupted access and is not liable for disruptions caused by external factors (e.g., server outages, software errors). Our total liability is limited to the amount paid for the affected product.
7. Modifications to Terms We may update these Terms & Conditions at any time. Any significant revisions will be posted on our website and, if needed, notified via email.
8. Support Contact For questions regarding these terms, please contact our support team at [email protected]. We are available 24/7 to help you.