Privacy Notice

Effective date: May 21, 2025

1. 1. Our Commitment to Data Protection

   At gamesglade.it.com, safeguarding your personal data is our top priority. This notice explains what data we collect, how we use it, and the measures we take to keep it secure.

2. 2. Information We Collect

   To provide and improve our services, we collect:

   • User Account Details: username, email, date of birth, and gaming interests.
   • Transaction Records: order history, digital key information, purchase timestamps, and encrypted payment details.
   • Technical and Device Data: device model, operating system, browser type, IP address, and session length.
   • Usage Data: in-game stats, achievements, forum posts, and support requests.
   • Cookies & Tracking: preferences stored via cookies and local storage to deliver a tailored experience.
3. 3. How We Use Your Data

   We utilise your information to:

   • Optimize Performance: improve page load times and site navigation.
   • Personalise Content: recommend games and promotions that align with your interests.
   • Protect Accounts: monitor for unauthorized access and prevent fraud.
   • Support Services: facilitate faster assistance by reviewing your account and order history.
   • Marketing Communications: send you relevant updates and offers, with the ability to opt out at any time.
4. 4. Security Measures

   We employ industry-standard safeguards:

   • Encryption: SSL/TLS for data in transit and AES-256 for data at rest.
   • Access Control: strict role-based permissions to limit data access to authorised personnel.
   • Vulnerability Assessments: routine security audits and penetration testing to identify and address risks.
   • Incident Response: a dedicated team that monitors and responds to security incidents around the clock.
5. 5. Sharing & Disclosure

   We never sell your personal information. We share it only with:

   • Service Providers: hosting, payment gateways, and email platforms under strict confidentiality agreements.
   • Affiliated Entities: to synchronise data across our network.
   • Legal Authorities: when required by law or to protect our legal rights.

   All third parties are contractually obligated to use your data solely for the purposes specified.

6. 6. Your Rights

   Under applicable law, you may:

   • Access: request a copy of your personal data.
   • Rectify: update or correct any inaccurate information.
   • Erase: request deletion of your data, subject to legal requirements.
   • Restrict Processing: limit certain processing activities, such as marketing.
   • Data Portability: receive your data in a structured, machine-readable format.

   To exercise these rights, contact us at [email protected] or through your account dashboard.

7. 7. International Transfers

   Your data may be stored or processed outside the UK. We implement appropriate safeguards—such as standard contractual clauses and compliance with UK GDPR—to ensure your data remains protected.

8. 8. Children’s Privacy

   We do not knowingly collect personal information from individuals under 13. If we learn that a child’s data has been collected without parental consent, we will delete it immediately.

9. 9. Updates to This Notice

   We may periodically revise this Privacy Notice. Any material changes will be published here with an updated effective date and, if significant, communicated via email.

10. 10. Contact Information

    For any questions or privacy-related requests, please reach out to us at:

    Email: [email protected]
    Address: Castlepoint, Castle Ln W, Bournemouth BH8 8ES